I didn't approve a transaction, what should I do?
We understand your concern and will investigate the unauthorized transaction. However most of the time, the transaction was made by a family member or someone you know. Please check with them before contacting us. Also, almost all transactions use a 2-factor authentication process (3D Secure) to prevent unauthorized transactions, so it is unlikely that the transaction was made without your knowledge.
Did not find what you were looking for?
